Frequently Asked Questions
All our products are handmade in Quebec, with care and attention, following an authentically artisanal approach.
Yes! We carefully select our ingredients to offer gentle, effective creations that respect your well-being.
No, None of our products are tested on animals.
Absolutely! Our creations are perfect for gifting.
You can also include a personalized note with your order.
Yes! BA Essentiel is an evolving brand.
New creations and collections will be added gradually.
Orders are usually prepared and shipped within 2 to 5 business days.
Due to the artisanal nature of our products, some delays may vary slightly.
Yes! Delivery is available in Quebec and across Canada.
Shipping costs and times are calculated at checkout.
For hygiene reasons, some products cannot be returned.
Please check our return policy for full details.
Yes. We respect the confidentiality of your data.
For more information, please see our Privacy Policy.