Timeframe​

Returns are accepted within 14 days of receiving your order.

Non-Returnable Products​

For hygiene and safety reasons, the following products cannot be returned if they have been
opened or used:

• Cosmetic products
• Lip balms
• Bath salts
• Bath bombs

Return Procedure​

Before returning any item, please:

• Contact BA Essentiel by email on [email protected]
• Wait for confirmation and return instructions​

Return shipping costs are the responsibility of the customer, except in cases of our error.